BG

Terms of Service

General Terms

These general terms govern the use of marketing.unicum.bg, hereinafter referred to as the “Website”.

The Website is operated by “Quiz IT” Ltd., Company ID: 206319932, with registered office and address at 5 Han Krum St., German village, Sofia, Bulgaria, hereinafter referred to as the “Operator”. If necessary, you may contact us through the following details:

Email: contact@quiz-it.eu
Phone: +359889640940

By using the Website, the user agrees to these general terms. If you do not agree with them, you should refrain from using the Website.

1. Intellectual Property

  • All intellectual property rights regarding the informational resources and content of the Website are exercised by the Operator. They are protected by the Copyright and Related Rights Act, and any use of content from the Website without the consent of the Operator constitutes a violation of the law, which may result in civil, administrative, or criminal liability.
  • In case of copying or reproduction of information beyond what is permitted, as well as in the event of any other violation of intellectual property rights over the Operator’s resources, the Operator has the right to claim compensation for both direct and indirect damages in full.

2. Limitation of Liability

  • The Operator takes the necessary measures to keep the Website content up to date but does not guarantee its actual accuracy or completeness. In this regard, the Operator shall not be liable for any damages, including direct and indirect damages or lost profits, that a user of the Website may incur under any circumstances related to the published content or access to the Website. By using the Website, users assume all associated risks, including any risk to their end-user devices, software, or data.
  • To the extent that the Website contains links to content located outside the Website, the user acknowledges that the Operator has no control over such content and is not responsible for the consequences of activating links leading outside the Website.

The Operator shall not be liable for malicious actions by third parties to which the user may become subject while using the Website. The user uses the Website at their own risk.

3. Use of the Website

  • To the extent that the Operator provides the opportunity for users to upload content to the Website, users must not upload defamatory, obscene, offensive, pornographic, unlawful, or otherwise immoral content.
  • Users must use the Website in good faith and must not undertake malicious actions that may affect the availability of the content to third parties or the overall use of the Website.

4. Miscellaneous

  • The Operator reserves the right to amend these general terms at its discretion, and the current terms of use of the Website will always be published on it.
  • For any matters not regulated by these General Terms, the provisions of the applicable legislation of the Republic of Bulgaria shall apply.

GENERAL TERMS FOR THE PROVISION OF DIGITAL SERVICES

These terms regulate the workflow process, acceptance of completed materials, and protection of intellectual property. By confirming an order / paying a deposit, the Client accepts the following rules:

1. Cancellation and Refund Policy

  • Digital products: Due to the nature of the services (copywriting, design, and strategy) and the time invested in personalization, amounts paid for already created and delivered materials are non-refundable.
  • Termination before start: The Client is entitled to a 100% refund only if work on the project has not yet begun.
  • Termination during the work process: If the Client withdraws after the work process has started, the value of the work completed up to that point shall be paid (based on number of posts or hourly rate).

2. Revisions and Corrections

  • Definition of “Revision”: Includes changes to stylistic tone, correction of spelling/technical errors, replacement of an image, or minor changes in text structure.
  • What is NOT a “Revision”: A complete change of the initially approved concept, topic, or brand identity. Any change outside the original assignment is charged as a new service.
  • Request deadline: Revisions included in the package may be requested within 5 working days after receiving the initial draft. After this period expires, the project is considered finalized and approved.

3. Finalization and Acceptance of Work

  • After completion of the last revision included in the package, the project is considered successfully completed.
  • Any subsequent claims after project finalization shall not constitute grounds for a refund, as the Client had the opportunity to exercise their right to revisions in order to achieve the desired result.

4. Copyright and License for Use

  • All copyrights over texts and visuals are transferred to the Client only after full and final payment of the total order value.
  • The use, publication, or distribution of materials (in original or modified form) without finalized payment shall be considered a violation of the Copyright and Related Rights Act.